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FAQ

About my purses:
The purses featured at It's a Purse Thing range from lightly used, vintage bags to brand new handbags and accessories. The vintage items are unique or one-of-a-kind finds. No specific guarantees or warranties are implied, but be assured that all vintage purses are in good used condition unless otherwise noted. Vintage items are sold "as is" and all sales are final. Please be sure to inquire about any of my items before purchase to assure your ultimate satisfaction. I am more than happy to answer any questions you may have.

Forms of payment:
Credit cards via PayPal, checks, or money orders.

Backorder items:
All items not in-stock at time of order are placed on backorder. If the backordered item(s) is available within 30 days of ordering, the item(s) will automatically be shipped. If the backordered item(s) becomes available after 30 days, customer will be advised of delivery date.

Wholesale orders:
It's a Purse Thing is a retail-only company and does not offer wholesale pricing or quantity discounts.

International orders:
Please do not use the cart system installed on my web site. It is not set up for International orders. To place an order, just send me an email indicating your country and order.
International orders must be paid by credit card via PayPal.
Due to package theft/damage, we no longer ship 1st Class International. All orders are shipped Priority Mail with insurance.

The cost of domestic shipping:
Domestic Shipping and Handling Charges
Order Amount S/H Charge
Up to $19.99 $6.95
$20.00 - $39.99 $8.95
$40.00 - $59.99 $10.95
$60.00 - $79.99 $12.95
Over 80.00 $15.95
 

If purchasing handbag holders and/or key hooks only, please use the following chart:
Domestic S & H Charges for Handbag Holders
Quantity S/H Charge
Up to 9 $6.95
10 - 19 $8.95
20 - 29 $10.95
30 & over please write for quote

Insurance:
Insurance is optional, but highly recommended. We are not responsible for lost or damaged items if insurance was not purchased. Insurance is charged by the total value of your order.
Up to $50.00 value - insurance fee is $1.80
$50.01-$100.00 value - insurance fee is $2.30
$100.01-$200.00 value - insurance fee is $2.85

Picking up orders:
It's a Purse Thing is an internet based business only and not a brick and mortar establishment, therefore orders cannot be picked up. Thanks for your understanding.

Gift wrapping:
For an additional $3.00, any item can be gift wrapped and shipped directly to its recipient. Shipping to multiple addresses? Please read below.

Multiple ship-to addresses:
Each additional ship-to address will incur an additional shipping fee.

Spam blockers:
Please add kelly@itsapursething.com to your address book so you'll be sure to receive our reply. We've been having trouble with spam blockers lately.

Return Policy:
If you are not completely satisfied with your purchase from It's a Purse Thing, you may return the item(s) to us for store credit or exchange ONLY. We do not issue cash or PayPal refunds nor do we refund any shipping / handling fees.
Buyer is responsible for return shippings costs unless return is a result of our error.
All exchanges / credits must be completed within 90 days of original purchase.
Please be sure return is in it's original packaging, unused and in new condition.
We ask that you return your item(s) with insurance and delivery confirmation.
Please email before returning any items or if you've any further questions.

Mailing address:
Kelly Moira Maes
305 N 2nd Ave #182
Upland, CA 91786-6064
kelly@itsapursething.com

These terms subject to change without notice.

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